Volfen’s products are produced to the highest manufacturing standards and all products are covered by a limited warranty that protects the original purchaser against any defects in materials and workmanship under normal use. Proof of purchase (original sales receipt) from the original consumer purchaser must be made available to Volfen for all warranty claims. This is the exclusive warranty by Volfen, which does not make any other warranty of any kind, including the implied warranty of merchant ability. In particular, we offer the following warranties and their ensuing conditions:
All Volfen bathroom stainless steel hardware is covered by a 1 year warranty from the date of purchase. Kitchen sink carries a lifetime limited warranty against any defects in materials and workmanship under normal use.
If upon determination by Volfen that the product is defective, Volfen will replace with an equivalent product or a product of similar value if the original product is no longer available. The replacement will be sent to the original purchaser that the original product has been used in a residential application and installed, used and maintained according to the instructions from this website, and not damaged due to abuse, misuse or negligence. This warranty will not cover any labor charges incurred in installation, removal, replacement or repair, transportation cost or any consequential damages, which might be caused by the product. Volfen shall not be liable in case of;
Improper installation or modification of original product
Damages resulting from abuse, such as scratches by dropping heavy objects into the sink
Scratches resulting from scrubbing with steel wool, abrasive pads or cleaners
Improper application such as exposure to corrosive chemicals, or photographic solutions
Any commercial, industrial or business application
Contact of acidic solution with marble
If the original purchaser finds a defect in material or workmanship, please contact us at email@example.com. Please include proof of original sales receipt. The law in some states may expand or modify this warranty. This warranty supersedes all other warranties, expressed or implied.